How to Run Effective Customer Interviews – eBook by Legalit

Understanding your customers is key to creating products and services they love. This section provides a step-by-step guide to conducting insightful customer interviews that reveal valuable feedback and actionable insights. Learn how to prepare effectively, ask the right questions, and build rapport to ensure honest and meaningful responses. Explore techniques to uncover pain points, validate ideas, and refine your offerings based on real customer needs. Whether you’re in product development, marketing, or customer service, these strategies will help you engage customers and drive business growth.